@ -18,7 +18,9 @@ If your report is shorter than two lines, it is almost certainly missing some of
For bug reports, this means that your report should contain the *complete* output of youtube-dl when called with the -v flag. The error message you get for (most) bugs even says so, but you would not believe how many of our bug reports do not contain this information.
Site support requests **must contain an example URL**. An example URL is a URL you might want to download, like http://www.youtube.com/watch?v=BaW_jenozKc . There should be an obvious video present. Except under very special circumstances, the main page of a video service (e.g. http://www.youtube.com/ ) is *not* an example URL.
If your server has multiple IPs or you suspect censorship, adding --call-home may be a good idea to get more diagnostics. If the error is `ERROR: Unable to extract ...` and you cannot reproduce it from multiple countries, add `--dump-pages` (warning: this will yield a rather large output, redirect it to the file `log.txt` by adding `>log.txt 2>&1` to your command-line) or upload the `.dump` files you get when you add `--write-pages` [somewhere](https://gist.github.com/).
**Site support requests must contain an example URL**. An example URL is a URL you might want to download, like http://www.youtube.com/watch?v=BaW_jenozKc . There should be an obvious video present. Except under very special circumstances, the main page of a video service (e.g. http://www.youtube.com/ ) is *not* an example URL.
Philipp Hagemeister
9 years ago