## Please follow the guide below - You will be asked some questions and requested to provide some information, please read them **carefully** and answer honestly - Put an `x` into all the boxes [ ] relevant to your *issue* (like that [x]) - Use *Preview* tab to see how your issue will actually look like --- ### WARNING All the invalid issues will be rejected!! --- ### Before going further * If your problem is a bug with the **youtube-dl** program or a request for new site support please report it [here](https://github.com/rg3/youtube-dl/issues) * Make sure you are using the *latest* **youtube-dl-gui** version: `Options > About` tab. If it's not please download & install the latest version for your OS and check if your issue still persists * Make sure you are using the *latest* **youtube-dl** version: Click the `Update` button on the main screen and check if your issue still persists * Make sure you searched the bugtracker for similar issues including closed ones - [ ] **I assure** that my problem is **NOT** with **youtube-dl** - [ ] I've **verified** and **I assure** that I'm running youtube-dl-gui **0.3.8** - [ ] **I assure** that i am using the latest version of **youtube-dl** - [ ] [Searched](https://github.com/MrS0m30n3/youtube-dl-gui/issues) bugtracker --- ### What is the purpose of your *issue*? - [ ] Bug during the download process (encountered problems after hitting the *Download* button) - [ ] Bug other (encountered other problems with *youtube-dl-gui*) - [ ] Feature request (request for a new functionality) - [ ] Question - [ ] Other --- Please remove the following section between the (---) if your problem does not belong to the **bug during the download process** category #### Provide the full verbose output as follows: 1. Add `-v` flag to Options > Commands tab 2. Re-try to download the URL 3. Go to `Options > Log` tab and click the `View Log` button 4. Copy the **whole** content of the log file and insert it between the triple ``` part ``` [delete me and insert your log content here] ``` --- Please remove the following section between the (---) if your problem does not belong to **the first two categories (bug report)** #### What operating system do you use ? #### List of actions to perform to reproduce the problem: 1. .. 2. .. 3. .. #### What is the expected behaviour ? #### What happens instead ? --- ### Description of your *issue*, suggested solution and other information. Please make sure the description is worded well enough to be understood.