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7 years ago
  1. ## Please follow the guide below
  2. Please read the following carefully to ensure your issue can be dealt with more easily.
  3. - Put an `x` into all the boxes [ ] relevant to your issue (like that [x])
  4. - Don't delete the default text unless not relevant to your issue.
  5. - All invalid issues will be rejected.
  6. ---
  7. ### Before going further
  8. - youtube-dl-gui is a graphical frontend for the youtube-dl (https://rg3.github.io/youtube-dl) command-line utility. If your problem is a bug with `youtube-dl` or a request for new site support please report it here: https://github.com/rg3/youtube-dl/issues
  9. - Make sure you are using the *latest* **youtube-dl-gui** version (Click the `Settings` icon and then `About` to view the current version).
  10. - Make sure you are using the *latest* **youtube-dl** version (Click the `Settings` icon and then `Update` to update to the latest **youtube-dl** version).
  11. - Make sure you searched the bugtracker (https://github.com/MrS0m30n3/youtube-dl-gui/issues) for similar issues **including closed ones**.
  12. - Make sure to read the FAQs file: https://github.com/MrS0m30n3/youtube-dl-gui/blob/master/docs/faqs.md
  13. - [ ] **I think** my problem is **NOT** with **youtube-dl**
  14. - [ ] I've **verified** and **i assure** that I'm running youtube-dl-gui **0.4**
  15. - [ ] **I assure** that i am using the latest version of **youtube-dl**
  16. - [ ] [Searched](https://github.com/MrS0m30n3/youtube-dl-gui/issues) bugtracker
  17. - [ ] I've read the FAQs file
  18. ---
  19. ### What is the purpose of your *issue*?
  20. - [ ] Bug report
  21. - [ ] Feature request (request for a new functionality)
  22. - [ ] Question
  23. - [ ] Other
  24. <:-- Please remove any sections between (---------------) if they are not related to your issue. -->
  25. ----------------------------------------
  26. ### Bug report
  27. #### If the problem occurs when downloading a URL please provide the full verbose output as follows:
  28. 1. Restart **youtube-dl-gui**
  29. 1. Go to `Options > Extra` tab
  30. 2. Enable **Debug youtube-dl**
  31. 3. Go to `Options > Advanced` tab and **Clear** your log content
  32. 4. Try to download the URL
  33. 5. Copy the **whole** log content and insert it between the ``` part below
  34. ```
  35. delete me and insert your log content here
  36. ```
  37. #### What operating system do you use ?
  38. #### List of actions to perform to reproduce the problem:
  39. 1. ..
  40. 2. ..
  41. 3. ..
  42. #### What is the expected behaviour ?
  43. #### What happens instead ?
  44. ```
  45. insert your log content here if relevant
  46. ```
  47. ----------------------------------------
  48. ### Feature request (request for a new functionality)
  49. <!-- Please make sure that the requested feature is **NOT** already in the TODO list: https://github.com/MrS0m30n3/youtube-dl-gui/blob/master/TODO -->
  50. - [ ] I've **verified** and **i assure** that my requested feature is **NOT** in the TODO list
  51. #### What operating system do you use ?
  52. #### Description
  53. <!--Enter description of your issue, suggested solution and other information below. Please make sure the description is worded well enough to be understood-->