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youtube-dl-gui/.github/ISSUE_TEMPLATE.md

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Create ISSUE_TEMPLATE.md Closes #132
8 years ago
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  1. ## Please follow the guide below
  3. - You will be asked some questions and requested to provide some information, please read them **carefully** and answer honestly
  4. - Put an `x` into all the boxes [ ] relevant to your *issue* (like that [x])
  5. - Use *Preview* tab to see how your issue will actually look like
  7. ---
  9. ### WARNING
  10. All the invalid issues will be rejected!!
  12. ---
  14. ### Before going further
  15. * If your problem is a bug with the **youtube-dl** program or a request for new site support please report it [here](https://github.com/rg3/youtube-dl/issues)
  17. * Make sure you are using the *latest* **youtube-dl-gui** version: `Options > About` tab. If it's not please download & install the latest version for your OS and check if your issue still persists
  19. * Make sure you are using the *latest* **youtube-dl** version: Click the `Update` button on the main screen and check if your issue still persists
  21. * Make sure you searched the bugtracker for similar issues including closed ones
  23. - [ ] **I assure** that my problem is **NOT** with **youtube-dl**
  24. - [ ] I've **verified** and **I assure** that I'm running youtube-dl-gui **0.3.8**
  25. - [ ] **I assure** that i am using the latest version of **youtube-dl**
  26. - [ ] [Searched](https://github.com/MrS0m30n3/youtube-dl-gui/issues) bugtracker
  28. ---
  30. ### What is the purpose of your *issue*?
  31. - [ ] Bug during the download process (encountered problems after hitting the *Download* button)
  32. - [ ] Bug other (encountered other problems with *youtube-dl-gui*)
  33. - [ ] Feature request (request for a new functionality)
  34. - [ ] Question
  35. - [ ] Other
  37. ---
  39. Please remove the following section between the (---) if your problem does not belong to the **bug during the download process** category
  41. #### Provide the full verbose output as follows:
  43. 1. Add `-v` flag to Options > Commands tab
  44. 2. Re-try to download the URL
  45. 3. Go to `Options > Log` tab and click the `View Log` button
  46. 4. Copy the **whole** content of the log file and insert it between the triple ``` part
  48. ```
  49. [delete me and insert your log content here]
  50. ```
  52. ---
  54. Please remove the following section between the (---) if your problem does not belong to **the first two categories (bug report)**
  56. #### What operating system do you use ?
  58. #### List of actions to perform to reproduce the problem:
  59. 1. ..
  60. 2. ..
  61. 3. ..
  63. #### What is the expected behaviour ?
  65. #### What happens instead ?
  67. ---
  69. ### Description of your *issue*, suggested solution and other information. Please make sure the description is worded well enough to be understood.