|
|
@ -1,19 +1,35 @@ |
|
|
|
import bot_app.fulfillment.utility as util |
|
|
|
''' |
|
|
|
Intent - system_pic |
|
|
|
''' |
|
|
|
|
|
|
|
# 查詢系統pic |
|
|
|
def looking_for_pic(fulfillment): |
|
|
|
print(fulfillment) |
|
|
|
# print(fulfillment) |
|
|
|
sys_code = fulfillment.get('queryResult').get('parameters').get('sys_code') |
|
|
|
|
|
|
|
# 取得系統pic |
|
|
|
strRes = sys_code + '負責人是Richard Shih, Grace Liu, 請問是否幫您將問題轉達給系統負責同仁?' |
|
|
|
# 無法取得,請user重新輸入 |
|
|
|
strsql = ''' |
|
|
|
select * |
|
|
|
from (select c.user_name_e,c.user_name_c, b.user_email |
|
|
|
from sec1117 a, sec1118 b,sec1102 c |
|
|
|
where a.user_code = b.user_code |
|
|
|
and a.user_code=c.user_code |
|
|
|
and a.pic_type = 'B' |
|
|
|
and a.system_code = :sys_code |
|
|
|
order by a.pic_seq) |
|
|
|
where rownum <= 3 |
|
|
|
''' |
|
|
|
with util.get_db_conn() as conn: |
|
|
|
res = conn.execute(strsql,sys_code=sys_code) |
|
|
|
res = res.fetchall() |
|
|
|
if len(res) == 0: |
|
|
|
strRes = '無法取得指定系統負責人,請重新輸入' |
|
|
|
else: |
|
|
|
strRes = sys_code + '負責人是: ' |
|
|
|
for row in res: |
|
|
|
strRes += row[1]+'('+row[2]+'), ' |
|
|
|
strRes += ' 請問是否幫您將問題轉給系統負責人?' |
|
|
|
|
|
|
|
return util.simple_response(text_content=strRes) |
|
|
|
|
|
|
|
|
|
|
|
# 確認轉達問題給pic |
|
|
|
def confirm_forward(fulfillment): |
|
|
|
print(fulfillment) |
|
|
@ -25,7 +41,6 @@ def confirm_forward(fulfillment): |
|
|
|
} |
|
|
|
}) |
|
|
|
|
|
|
|
|
|
|
|
# 轉達問題給pic |
|
|
|
def forward_issue(fulfillment): |
|
|
|
params = fulfillment.get('queryResult').get('parameters') |
|
|
@ -38,4 +53,4 @@ def forward_issue(fulfillment): |
|
|
|
user_name = 'Richard Shih' |
|
|
|
|
|
|
|
strRes = '好的' + user_name + '已將您的問題 "' + issue + '" 轉達給 ' + sys_code + ' 負責人' |
|
|
|
return util.simple_response(text_content=strRes) |
|
|
|
return util.simple_response(text_content=strRes) |